Product Description
How do firefighters, paratroopers, pilots, and other experts in high-hazard industries work safely and reliably year after year? How do some front line teams manage to reduce errors, improve safety, and build trust at the same time? Unlike most books full of abstract theories or academic models, this concise little handbook delivers 24 practical strategies, concepts and skills that you can apply immediately. You’ll learn how to: Scan & Focus to improve Situational Awareness, how to lead After Action Reviews as US military units have done for 40+ years, and how to build Resilience so that when errors and surprises do happen, they don’t disable you. Written by a former firefighter, EMT, and military paratrooper who is now a full-time keynote speaker and consultant, this handbook has already sold over 7,000 hardcopies and is now available as an e-book.
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